Fire Telephones and Disabled Refuge Systems in London
Installation & Maintenance Services
At Anchor Fire, we offer expert installation and ongoing maintenance of Fire Telephone and Disabled Refuge Systems.
Our services ensure full compliance with UK fire safety regulations while providing critical communication support for both emergency personnel and building occupants during evacuations. Whether you're responsible for a high-rise residential block, commercial premises, or healthcare facility, we design and maintain systems that you can rely on when it matters most.
What Are Fire Telephones and Disabled Refuge Systems?
In the event of a fire or emergency evacuation, effective communication is critical.
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Fire Telephones (also known as Emergency Voice Communication systems) allow fire wardens, emergency services, and building managers to communicate clearly throughout a building.
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Disabled Refuge Systems provide designated safe areas with two-way communication, enabling people with limited mobility to request help and receive evacuation support.
These systems are often a legal requirement in multi-storey buildings and must comply with BS5839-9 and Equality Act 2010 standards.
Why Choose Anchor Fire for
your Fire telephones
and disabled refuge systems?
✔ BAFE-Certified Professionals
We’re qualified, certified, and experienced in EVC systems, giving you peace of mind that all work is carried out to industry-leading standards.
✔ Custom Solutions
We tailor each system to your building type, layout, and occupant needs—no generic templates.
✔ Reliable Support & Documentation
You’ll receive professional service logs, user training, and system documentation to satisfy audit or legal requirements.
✔ Value Without Compromise
Competitive pricing, transparent quotes, and zero shortcuts on safety or quality.
OUR
SERVICES
Fire Telephones & Disabled Refuge Systems Installation
We install fully compliant EVC systems tailored to your building’s layout:
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Fire Telephone networks
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Disabled Refuge Points
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Central control units
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System integration with existing fire alarm and building systems
Fire Telephones & Disabled Refuge Systems Service and Maintenance
Ongoing maintenance ensures your systems are operational when needed:
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Scheduled inspections and system tests
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Fault finding and repairs
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User guidance and support
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Compliance reporting and certification
Emergency response and fast turnaround repairs are also available.
Who We Serve
We work with:
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Property management companies
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Housing associations
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Office buildings and co-working spaces
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Warehouses and logistics centres
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Schools, churches, and care homes
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Restaurants and hospitality venues
Whether your building is new-build or pre-war structure,
we have the experience and adaptability to make it compliant and safe.